Refund policy
**Mirage Streetwear Clothing Refund Policy**
**1. Refund Eligibility:**
- Refunds will only be issued for faulty products. We do not offer refunds for change of mind, sizing issues, or any other non-faulty reasons.
**2. Faulty Products:**
- If you receive a faulty product, please contact us within 14 days of receiving the item.
**3. Original Packaging:**
- To be eligible for a refund, the faulty item must be returned in its original packaging, including all tags and labels.
**4. Proof of Purchase:**
- A valid proof of purchase, such as a receipt or order confirmation, is required to process a refund.
**5. Inspection Process:**
- All returned items will undergo a thorough inspection to verify the fault. We reserve the right to refuse a refund if the item is found to be in working condition or if it does not meet the above criteria.
**6. Refund Process:**
- Upon approval, refunds will be processed within 7-10 business days to the original payment method used for the purchase.
**7. Shipping Costs:**
- Shipping costs are non-refundable, and the customer is responsible for the return shipping of faulty items.
**8. Contact Us:**
- If you believe you have received a faulty product and wish to request a refund, please contact us at mirageldn@hotmail.com. Include your order number, a detailed description of the fault, and any relevant photographs.
Please note that this policy is subject to change, and the most current version will be posted on our website. For any additional inquiries or concerns, feel free to reach out to us at mirageldn@hotmail.com.
**1. Refund Eligibility:**
- Refunds will only be issued for faulty products. We do not offer refunds for change of mind, sizing issues, or any other non-faulty reasons.
**2. Faulty Products:**
- If you receive a faulty product, please contact us within 14 days of receiving the item.
**3. Original Packaging:**
- To be eligible for a refund, the faulty item must be returned in its original packaging, including all tags and labels.
**4. Proof of Purchase:**
- A valid proof of purchase, such as a receipt or order confirmation, is required to process a refund.
**5. Inspection Process:**
- All returned items will undergo a thorough inspection to verify the fault. We reserve the right to refuse a refund if the item is found to be in working condition or if it does not meet the above criteria.
**6. Refund Process:**
- Upon approval, refunds will be processed within 7-10 business days to the original payment method used for the purchase.
**7. Shipping Costs:**
- Shipping costs are non-refundable, and the customer is responsible for the return shipping of faulty items.
**8. Contact Us:**
- If you believe you have received a faulty product and wish to request a refund, please contact us at mirageldn@hotmail.com. Include your order number, a detailed description of the fault, and any relevant photographs.
Please note that this policy is subject to change, and the most current version will be posted on our website. For any additional inquiries or concerns, feel free to reach out to us at mirageldn@hotmail.com.